If you’re looking for the support and expertise of a dedicated IT department – without the overheads of full-time in-house employees, or extra fees charged by your existing supplier – talk to the IT Department about our Service Level Agreements (SLAs).
Our managed services give clients access to the IT skills and technical knowledge they require when and where they need it – for a transparent, all-in fee. Contact us today to tailor make an SLA that suits your business needs.
Our SLAs include:
- consultancy – advising you on your requirements
- liaison with third party vendors to get technical issues resolved quickly
- remote monitoring
- disaster recovery
- user and server maintenance
- management of antivirus and firewalls
- ensuring renewals and licenses are up to date
- setting up new users